How to get a Digital ENDEC
Sage sells all of our
products through our distributors.
This page contains information for ENDEC users in the US, Canadian
users should check the firmware update
updates for the CAP-CP version of the ENDEC firmware.
Announcements, News, and other Items of Interest
Missing FEMA's RWT?
Updated November 6, 2019
Rev 95 Release
The Rev 95 update was released on November 4, 2019.
- You can download your purchased update from our download page.
We process orders at 4pm EST each day, they are then available for download by
5pm the next business day (we sometimes get them up sooner).
- If your serial number is B417611 through B429999,
your update is free, enter your serial number on the download page.
- You can order the update from any of our
- If this is the first
you've heard of
Rev 95, read our question and answer
- If (and only if) you downloaded your update on
November 4, read the patch release notes.
Updated September 16, 2019
September Release (Rev95)
As announced in July, Sage will release an update to address
changing security requirements for IPAWS access as well as
several new ENDEC features. As we prepare to roll out this
release, we have provided a Q&A document to give you
information about the upcoming release.
Check the Q&A document to see if
your ENDEC qualifies for the "bought it after March 1, 2018"
free update. Do not contact your distributor regarding the
We will update this page when the
Rev95 update is released. We will also send an email to our
support email list. If you are not on that list, sign up on
the support page.
From July 17, 2019
Release 89-34 - July 17, 2019
Sage has released firmware version 89-34. See the firmware
page for details, or read
the release notes pdf.
This free update addresses a changed requirement in the FCC EAS rules, Part
11.33(a)(10), which affects how the valid time frame of an alert is
determined. This rule
change takes effect on August 12, 2019. The ENDEC currently employs a
slightly different method of determining the valid time frame. The update
will have no adverse effect on the reception and relay of valid alerts. All
users must install this update to keep your ENDEC compliant. The update
also adds the BLU alert to the list of valid alerts if you have not
previously installed version 89-32.
NOTE: This release does not affect the ENDEC's reception and relay of the
scheduled August 7, 2019 National Periodic Test. Whether your ENDEC is
running version 89-30, 89-32, or this new version 89-34, your ENDEC will
relay the NPT.
National Periodic Test
FEMA plans to run a National Periodic Test on August 7, 2019. You should take the
following two steps to make sure you are ready to relay this alert.
- You can verify that your ENDEC is configured to carry the alert by using the "Verify Req" button
at the bottom of the tools page in the ENDEC's web
interface. Click it and the ENDEC will show the filter names
that match the EAN and NPT codes, and an indication that
your settings are, or are not,
compliant. If you don't have a "Verify Req" button, or you don't see the
"Your ENDEC will meet the FCC requirements" messages for EAN and NPT, then
you are running a pre-2016 release. See the release notes for the 89-34
update to update your ENDEC.
- The 2019 NPT will be not be issued via a CAP server, you need to make sure your ENDEC is listening
to the proper monitoring assignments. Check your EAS logs to see if are receiving weekly tests from
those sources. If not, find out why.
Major release planned for September, 2019
Sage also plans a major version release in September. As is typical with
data security, old methods are discarded in favor of new, more secure
methods. FEMA will be
making a change to the method used to connect to its IPAWS server, disabling
an older method in favor of the new standard. Our September release will
support that change. After the FEMA switchover, older versions of the ENDEC
software will not be able to receive CAP messages from IPAWS. In addition,
the September release will focus on features our users have asked for,
including the ability to preferentially send the CAP version of EAS messages
for most alerts, role-based logins, enhanced automation interfaces (IP and
GPIO), day parts, activity logging, emailed summary logs, and more. This
release will be mandatory.
While Sage has made updates available at no charge since the original 2008 release
of the Model 3644 ENDEC, there will be a one-time charge of $349 for the
September release. The release will only be sold through our
distributors. This update will be provided free of charge for ENDECs purchased new after
March 1, 2018 (eighteen months prior to September 2019). We'll send out
an email when that release is available.
89-32, CR-rev4, and SI-rev5
These older updates, for the BLU alert and security
certificates, have been superseded by the 89-34 release.
Blue Alerts - December 14, 2017
Blue Alert is moving through the approval process, but has not yet taken effect.
Sage will make
a free software update available to support Blue Alerts. You should make no
configuration changes at this time.
Important Items - July 27, 2017
The FCC has updated its EAS
Handbook. The FCC says "A copy of the Handbook must be located
at normal duty positions or EAS equipment locations when an operator
is required to be on duty and be immediately available to staff
responsible for authenticating messages and initiating
actions."Sage has updated its
guide to the handbook
that helps you put the FCC Handbook into context for a Sage Digital
ENDEC (model 3644).
Important Items - July 17, 2017
announced its intent to run a National Periodic Test on Wednesday,
September 27, 2017 in a letter filed
on the FCC's ECFS system.
You can verify that your ENDEC is configured
to carry the alert by using the "Verify Req" button at the bottom of the ENDEC's
tools page. Click it and the ENDEC will show the filter names that match the EAN
and NPT codes, and an indication that your settings are, or are not, compliant.
If you don't have a verify button, or you don't see the "Your ENDEC will meet
the FCC requirements" messages for EAN and NPT, then you need to read the
release notes for the 89-30 software release:
Sage's Jerry Lebow shares
stories from his history in broadcasting in a podcast that
is part of WCBS 880's 50th news radio aniversary. Jerry provides
history from an engineering point of view.
Updates for Wednesday, August 24, 2016:
FCC 2016 EAS Handbook
The FCC has
released a revised
EAS Operating Handbook. The FCC says "The
Handbook�s new format was designed by industry and alerting stakeholder members of the
Commission�s Communications Security, Reliability,
and Interoperability Council (CSRIC)". Sage was part of the committee that
worked on the recommendations for the new handbook. One of the
recommendations of that committee was that each EAS device manufacturer
provide additional information that will assist you in utilizing the FCC
Sage has provided that information in a document intended to assist its
users with the fill in the blanks portion of the FCC Handbook. Even
though you have already provided a good set of instructions to your
operators, we urge you to read the "Recovery Procedures" section of our
Download our handbook
assistance document. (updated for 2017)
You must customize the FCC Handbook and place a copy " ... at normal
duty positions or EAS equipment locations when an operator is required
to be on duty and be immediately available to staff responsible for
administering EAS tests." This must be done before the National
Periodic Test scheduled for September 28, 2016.
Updates for Monday, July 25, 2016:
Regarding the FCC's 6th Report and Order on EAS,
with a July 30, 2016 implementation deadline.
Version 89-30 is the current version, and is required to keep your ENDEC
in compliance with the Part 11 rules. See the firmware
page for details.
The release includes:
- Support for the national location (000000) code and
priority treatment for NPT
- An "auto filter" feature that will properly handle EAN and
NPT events, even if you don't have a filter installed. This
feature is on by default and highly recommended, the effect is
that you will not need to update your settings file.
- A verify button on the ENDEC's tools page that will let you know
which filter will match a national NPT, and if your ENDEC will be
- The new NWS event codes.
- New intermediate certificates for IPAWS alert signatures.
If you have sent a message to firstname.lastname@example.org with
"add" as the subject, you will receive an email when future updates
are made available.
We will not update the
firmware for the model 1822. Support for that non-CAP product ended
Updates for October 31, 2014:
The replay of an old alert that was sent out on
a syndicated radio program in 2014 raised several questions. We address
the issue of strict time and expired
alerts in the FAQ. In case
there is any doubt, the official word from us here at Sage is that you
should have Strict Time turned ON. See the FAQ for more details.
FEMA sends an RWT every Monday at 11:00am for each U.S. time zone.
If you did not receive the RWT, and your Sage ENDEC shows that you were
connected to IPAWS, then make sure that:
Installing an ENDEC for the first time?
- You are running at least version 89-30.
- You have included "Civil Authorities" or "All originators" in
the originators list for your RWT filter.
- If you have changed the language tag to only es-US, you
need to change it to es-US,*en-US, see the detailed
See the Task Sheets on the FAQ page for
additional installation help.
Once I install the release, how can I tell if it is working? I
don't see any CAP messages in the log.
FEMA is sending one alert per time zone on Monday. There are other
several ways to tell if the ENDEC and the IPAWS server are
- The top line on the ENDEC's home page will show a CAP
status, "OK" if all CAP servers are running, or "Offline" if any
- A server by server summary is provided on the "tools" page.
- A detailed set of statistics for each server is provided on
the tools page.
- If a server is offline (meaning the ENDEC can't poll it),
the AUTO led will flash on the front panel, and a message will
be placed in the front panel buffer.
- The ENDEC will send an EMAIL message to the "errors"
address list when a sever changes state from up to down, or down
to up, with a few minutes of debounce so you aren't flooded by
an intermittent connection.
If you are connected to IPAWS, and if FEMA sends an RWT to your time
zone, you will see it on the ENDEC's log page if you have a
filter that matches RWT and an originator of Civil Authorities.
FEMA Conformity Assessment Program
The Sage Digital ENDEC 3644 passed the FEMA CAP assessment test in 2011.
FEMA CAP 1.2
Conformity Assessment Declaration.
FEMA CAP 1.2 Conformity
Assessment Test Report.