How to get a Digital ENDEC

Sage sells all of our products through our distributors.

This page contains information for ENDEC users in the US, Canadian users should check the firmware update page for information on updates for the CAP-CP version of the ENDEC firmware.

Announcements, News, and other Items of Interest

2019

Updated November 6, 2019

Rev 95 Release

The Rev 95 update was released on November 4, 2019.

  • You can download your purchased update from our download page. We process orders at 4pm EST each day, they are then available for download by 5pm the next business day (we sometimes get them up sooner).
  • If your serial number is B417611 through B429999, your update is free, enter your serial number on the download page.
  • You can order the update from any of our distributors.
  • If this is the first you've heard of Rev 95, read our question and answer document.
  • If (and only if) you downloaded your update on November 4, read the patch release notes.

Updated September 16, 2019

September Release (Rev95)

As announced in July, Sage will release an update to address changing security requirements for IPAWS access as well as several new ENDEC features. As we prepare to roll out this release, we have provided a Q&A document to give you information about the upcoming release.

Check the Q&A document to see if your ENDEC qualifies for the "bought it after March 1, 2018" free update. Do not contact your distributor regarding the free update.

We will update this page when the Rev95 update is released. We will also send an email to our support email list. If you are not on that list, sign up on the support page.


From July 17, 2019

Release 89-34 - July 17, 2019

Sage has released firmware version 89-34. See the firmware page for details, or read the release notes pdf.

This free update addresses a changed requirement in the FCC EAS rules, Part 11.33(a)(10), which affects how the valid time frame of an alert is determined. This rule change takes effect on August 12, 2019. The ENDEC currently employs a slightly different method of determining the valid time frame. The update will have no adverse effect on the reception and relay of valid alerts. All users must install this update to keep your ENDEC compliant. The update also adds the BLU alert to the list of valid alerts if you have not previously installed version 89-32.

NOTE: This release does not affect the ENDEC's reception and relay of the scheduled August 7, 2019 National Periodic Test. Whether your ENDEC is running version 89-30, 89-32, or this new version 89-34, your ENDEC will relay the NPT.

National Periodic Test

FEMA plans to run a National Periodic Test on August 7, 2019. You should take the following two steps to make sure you are ready to relay this alert.
  1. You can verify that your ENDEC is configured to carry the alert by using the "Verify Req" button at the bottom of the tools page in the ENDEC's web interface. Click it and the ENDEC will show the filter names that match the EAN and NPT codes, and an indication that your settings are, or are not, compliant. If you don't have a "Verify Req" button, or you don't see the "Your ENDEC will meet the FCC requirements" messages for EAN and NPT, then you are running a pre-2016 release. See the release notes for the 89-34 update to update your ENDEC.
  2. The 2019 NPT will be not be issued via a CAP server, you need to make sure your ENDEC is listening to the proper monitoring assignments. Check your EAS logs to see if are receiving weekly tests from those sources. If not, find out why.

Major release planned for September, 2019

Sage also plans a major version release in September. As is typical with data security, old methods are discarded in favor of new, more secure methods. FEMA will be making a change to the method used to connect to its IPAWS server, disabling an older method in favor of the new standard. Our September release will support that change. After the FEMA switchover, older versions of the ENDEC software will not be able to receive CAP messages from IPAWS. In addition, the September release will focus on features our users have asked for, including the ability to preferentially send the CAP version of EAS messages for most alerts, role-based logins, enhanced automation interfaces (IP and GPIO), day parts, activity logging, emailed summary logs, and more. This release will be mandatory.

While Sage has made updates available at no charge since the original 2008 release of the Model 3644 ENDEC, there will be a one-time charge of $349 for the September release. The release will only be sold through our distributors. This update will be provided free of charge for ENDECs purchased new after March 1, 2018 (eighteen months prior to September 2019). We'll send out an email when that release is available.

2018

89-32, CR-rev4, and SI-rev5

These older updates, for the BLU alert and security certificates, have been superseded by the 89-34 release.

2017

Blue Alerts - December 14, 2017

Blue Alert is moving through the approval process, but has not yet taken effect. Sage will make a free software update available to support Blue Alerts. You should make no configuration changes at this time.

Important Items - July 27, 2017

The FCC has updated its EAS Operating Handbook. The FCC says "A copy of the Handbook must be located at normal duty positions or EAS equipment locations when an operator is required to be on duty and be immediately available to staff responsible for authenticating messages and initiating actions."

Sage has updated its guide to the handbook that helps you put the FCC Handbook into context for a Sage Digital ENDEC (model 3644).

Important Items - July 17, 2017

FEMA has announced its intent to run a National Periodic Test on Wednesday, September 27, 2017 in a letter filed on the FCC's ECFS system.

You can verify that your ENDEC is configured to carry the alert by using the "Verify Req" button at the bottom of the ENDEC's tools page. Click it and the ENDEC will show the filter names that match the EAN and NPT codes, and an indication that your settings are, or are not, compliant. If you don't have a verify button, or you don't see the "Your ENDEC will meet the FCC requirements" messages for EAN and NPT, then you need to read the release notes for the 89-30 software release:

Sage's Jerry Lebow shares stories from his history in broadcasting in a podcast that is part of WCBS 880's 50th news radio aniversary. Jerry provides history from an engineering point of view.

2016

Updates for Wednesday, August 24, 2016:

FCC 2016 EAS Handbook

The FCC has released a revised EAS Operating Handbook. The FCC says "The Handbook�s new format was designed by industry and alerting stakeholder members of the Commission�s Communications Security, Reliability, and Interoperability Council (CSRIC)". Sage was part of the committee that worked on the recommendations for the new handbook. One of the recommendations of that committee was that each EAS device manufacturer provide additional information that will assist you in utilizing the FCC Handbook.

Sage has provided that information in a document intended to assist its users with the fill in the blanks portion of the FCC Handbook. Even though you have already provided a good set of instructions to your operators, we urge you to read the "Recovery Procedures" section of our document.

Download our handbook assistance document. (updated for 2017)

You must customize the FCC Handbook and place a copy " ... at normal duty positions or EAS equipment locations when an operator is required to be on duty and be immediately available to staff responsible for administering EAS tests." This must be done before the National Periodic Test scheduled for September 28, 2016.

Updates for Monday, July 25, 2016:

Regarding the FCC's 6th Report and Order on EAS, with a July 30, 2016 implementation deadline.

Version 89-30 is the current version, and is required to keep your ENDEC in compliance with the Part 11 rules. See the firmware page for details. The release includes:

  • Support for the national location (000000) code and priority treatment for NPT
  • An "auto filter" feature that will properly handle EAN and NPT events, even if you don't have a filter installed. This feature is on by default and highly recommended, the effect is that you will not need to update your settings file.
  • A verify button on the ENDEC's tools page that will let you know which filter will match a national NPT, and if your ENDEC will be compliant.
  • The new NWS event codes.
  • New intermediate certificates for IPAWS alert signatures.
If you have sent a message to support@sagealertingsystems.com with "add" as the subject, you will receive an email when future updates are made available.

We will not update the firmware for the model 1822. Support for that non-CAP product ended in 2011.

Older News

Updates for October 31, 2014:

Strict Time

The replay of an old alert that was sent out on a syndicated radio program in 2014 raised several questions. We address the issue of strict time and expired alerts in the FAQ. In case there is any doubt, the official word from us here at Sage is that you should have Strict Time turned ON. See the FAQ for more details.

Missing FEMA's RWT?

FEMA sends an RWT every Monday at 11:00am for each U.S. time zone. If you did not receive the RWT, and your Sage ENDEC shows that you were connected to IPAWS, then make sure that:

  • You are running at least version 89-30.
  • You have included "Civil Authorities" or "All originators" in the originators list for your RWT filter.
  • If you have changed the language tag to only es-US, you need to change it to es-US,*en-US, see the detailed instructions.

Installing an ENDEC for the first time?

See the Task Sheets on the FAQ page for additional installation help.

Once I install the release, how can I tell if it is working? I don't see any CAP messages in the log.

FEMA is sending one alert per time zone on Monday. There are other several ways to tell if the ENDEC and the IPAWS server are communicating.

  • The top line on the ENDEC's home page will show a CAP status, "OK" if all CAP servers are running, or "Offline" if any are not.
  • A server by server summary is provided on the "tools" page.
  • A detailed set of statistics for each server is provided on the tools page.
  • If a server is offline (meaning the ENDEC can't poll it), the AUTO led will flash on the front panel, and a message will be placed in the front panel buffer.
  • The ENDEC will send an EMAIL message to the "errors" address list when a sever changes state from up to down, or down to up, with a few minutes of debounce so you aren't flooded by an intermittent connection.

If you are connected to IPAWS, and if FEMA sends an RWT to your time zone, you will see it on the ENDEC's log page if you have a filter that matches RWT and an originator of Civil Authorities.

FEMA Conformity Assessment Program

The Sage Digital ENDEC 3644 passed the FEMA CAP assessment test in 2011.
FEMA CAP 1.2 Conformity Assessment Declaration.
FEMA CAP 1.2 Conformity Assessment Test Report.


Digital ENDEC Users Guide and Reference Manual
The manuals page has the latest full version of the User's Guide and Reference Manual.

EAS-CAP Implementation Guide
Sage Alerting Systems, Inc., is proud to be a part of the EAS-CAP Industry Group (ECIG) which developed the CAP EAS Implementation Guide for the effective use of CAP and EAS. The Guide is included by the FCC in its Fifth Report and Order, updating the EAS rules in Part 11.

Sage Digital ENDEC
Learn more on the products page.