How to get a Digital ENDEC
Sage sells all of our
products through our distributors.
This page contains information for ENDEC users in the US.
Canadian
users should check the firmware update
page for
information on
updates for the CAP-CP version of the ENDEC firmware.
Download Pages for Rev96
Download Pages for Rev95
Announcements, News, and other Items of Interest
Recent
Updated April 24, 2024
Rev96 has the certificates you need
Regarding the IPAWS advisory on April 25, 2024, "EAS Digital
Certification Update Required". The Sage ENDEC Rev 96 release
included the certificates needed to receive messages after
April 28, 2024,
if you have Rev96 installed, you will continue to receive
alerts after that time.
If you use the ENDEC's Certificates/View CAP certs page,
you will see a certificate in red that expired on April 14. We
needed to include this certificate at the time Rev96 was
released as some alerts still required that certificate for
verification. That certificate, IGC Server CA 1, is now no
longer used by FEMA and is of no concern.
The current certificates used by FEMA are IGC Device CA 1 and
IGC Device CA 2, with expiration dates several years away.
Updated March 8, 2024
Rev96 Release
The text below, from February 6, 2024, has been updated to
remind you that Rev 95 with CR_Rev6 is a prerequisite for Rev
96. We also have a version of ENDECSetD for Windows 7, and if
you must run XP, send an email to
support@sagealertingsystems.com to discuss.
Sage released the Rev
96 firmware update on February 6, 2024.
You
will need to install this update by March 11, 2024 to meet the
FCC rules regarding CAP Prioritization and national message
text. The list price of the update is $159, available from any
of our US
distributors. The update is
compatible with all 3644 ENDEC hardware. You must have
Rev95 with CR_Rev6 installed before you can install
Rev96.
Any Model 3644 Sage Digital ENDEC originally purchased new
from dealer stock after December 12, 2021 is eligible for a
free Rev96 update. This includes serial numbers B418750 to
B429999. Once you have purchased an update, or if your serial
number is in the free range of B418750 through B429999, you
can go to the download page
and follow the steps there.
The Rev 96 release also includes replacements for security
certificates expiring in mid-April 2024, and adds support for
new certs to be issued starting April 1, 2024. These are used
by FEMA to allow EAS devices to validate alerts as required by
Part 11.56(3)(c).
In addition to the FCC required changes, Rev 96 includes
several usability features, including automated emailing of
conformance reports, required alert summaries and the full log
each week. This will reduce the amount of time needed to
acquire and review the log data, and reduce the number of
people that need to access the ENDEC. This will help to
further highlight compliance issues such as failure to receive
RWTs and RMTs, and to send RWTs and relay RMTs. Additional
features are described in the release notes.
Additional information:
Download Page
Q&A
Release Notes
You should read the release notes. They will discuss how to
install the release and details on the new features. If you
don’t have time to read them, here are highlights.
-
You need to download the Rev96 update and install it in the usual fashion.
If your ENDEC is older than December 2021, you’ll need to purchase the
update first. Your ENDEC needs to be running Rev95 with CR_Rev6
before you install Rev96.
- You need to install by March 11, 2024 to be compliant with new
FCC rules and to avoid missing FEMA CAP alerts due to certificates
that will expire in April 2024.
- You’ll need the new ENDECSetD (version
60) program to use some of the new features. If you are
still running Windows 7, you should install
version
60a, for Win7 only.
- There are new security features that will log web accesses, and
will send email on login/logout and settings updates. You
can disable HTTP access in favor of HTTPS. The ENDEC can email you
weekly log summaries and the conformance logs.
- There are some new usability updates, including assigning a friendly name
to the monitor inputs. You can also tell the ENDEC to log, but not
forward, voluntary alerts for a short period, to avoid interrupting
live reporting. This is controlled from the ENDEC's web page, GPI,
or front panel input.
- Web browsers such as Chrome and Edge now deactivate web pages that are
hidden, to save memory and laptop power. We’ve improved how our web interface
reacts to that. You can also ask the browser to not discard or
sleep the page if you want to actively monitor your ENDEC all the
time to use the popup feature.
-
Windows XP is no longer supported. Please contact support@sagealertingsystems.com if
you
must run XP.
Updated January 17, 2024
Rev96 Status Update
We have been working with FEMA over the last few weeks to
resolve the upcoming expiration of intermediate signing
certificates used by EAS devices to validate CAP alerts. There
are two certificates that will expire April 14 and April 28,
2024. We are pleased to report that we've tested the
newly-released replacements, and they will be included in the
Rev96 release. You will not need to do an extra update to
accommodate these changes.
In addition to the expiring intermediate certificates, FEMA
will begin using a new certificate as it replaces older certs
issued to originators such as state and
county EOCs. Rev96 will also include support for that
certificate as well. FEMA says that it will start issuing new
certificates to originators starting April 1.
In summary, as has happened every few years, new certificates
will be required by April 1, 2024 to continue to receive IPAWS
alerts. These will be included in the Rev96 release.
We're wrapping up the Rev96 release, more news on that in a
few days.
2023
Updated 3:50 pm, November 28,2023
FCC Waiver
The FCC has issued a waiver giving
Sage Alerting Systems' customers an additional 90 days from the
original deadline of December 12, 2023. Sage thanks
the Commission for the waiver on behalf of its users, and thanks REC Networks
(REC) and the National Association of Broadcasters (NAB) for filing a waiver
request. Sage continues to work on preparing this release, we'll update when we
have more information and we'll send an email to the support email list when the
update is available. If you are not on that list, you can sign up on the support page.
Updated 4:15 pm, November 6,2023
Rev96 Status
We continue to work on the
Rev96 update. We have made the FCC aware that the update has
taken us longer to produce than we had anticipated, and that
there will be insufficient time for many of our users to
install the update by the December 12, 2023 deadline. This is
especially true for users that have a large number of ENDECs,
and for users that have contract engineers with many clients to
update. We apologize for the delay. We will update this page and keep the
FCC informed on the release status as we get closer to a
release date.
When Rev96 is
released, Email will be sent to those who are signed up for
our support email list. If you are not on that list, you can
sign up on the support page.
2023 National Periodic Test
The National Periodic Test for this year was
completed successfully. We didn't get may reports of failure to receive or
air the alerts this year, the most common were time issues. If you are seeing
"ahead" or "expired" in your logs, check to make sure your ENDEC is showing
the correct time - the ENDEC shows its local and UTC time on the right side of
its home page under the ENDEC Date and Time heading. If you need help getting
the ENDEC to sync its time to a NTP standard, call or email our support group.
Rev96 Announcement
An FCC Report and Order for PS Docket No. 15-94 adopting new rules to improve the clarity
and accessibility of Emergency Alert System (EAS) messages recently went into effect with a compliance date of
December 12, 2023. This R&O requires a significant change to EAS procedures, mandating that alerts received via
over-the-air "legacy" EAS data tones be held while the possible presence of a matching IPAWS CAP alert is checked for
and then used preferentially. There are a few other rules requiring changes on how the text for national alerts is
constructed. A firmware update will be required to keep the ENDEC in compliance with the Part 11 rules.
Sage will release a paid update, called Rev96, in June. You will have until December 12,
2023 to install this update. The update is not yet
available for download. We will send an email to our support
email list when it is.
The list price is $159 and will be available from any of our US
distributors. The update is
compatible with all 3644 ENDEC hardware. Any Model 3644
Sage Digital ENDEC originally purchased new from dealer
stock after December 12, 2021 is eligible for a free Rev96
update. This includes serial numbers B418750 to
B429999.
In addition to the FCC required changes, we will also add several usability features,
including automated emailing of log summaries and the conformance report. These two features should reduce the amount
of time needed to acquire and review the log data, and reduce the number of people that need to access the ENDEC. It
will help to further highlight compliance issues such as failure to receive RWTs and RMTs, and to send RWTs. The FCC
also issued a notice of proposed rulemaking in October
regarding security. While the NPRM may or may not result in
additional rules, Sage is proactively implementing some tools that may assist users in improving security,
such as expanding our audit logs to include login/logout and failed login attempts. Our emailed conformance report
will also assist with operational readiness.
You can also read additional information in a Q&A format. This announcement will be updated when the release is available.
What is the current version of the ENDEC software?
The current version is
Rev95 with CR-Rev6 and P4. Use the "Version" button on the ENDEC's web page to see your
version information. You want to see text that includes this: Board rev 4/95.00 (or
Board rev 5/95.00)
CR-Rev6
You might also see P1 or P2 or
P3 or P4 on the line with CR-Rev6. The P numbers denote patches, with various
improvements.
These are optional, but don't affect the way the ENDEC deals with
alerts. If you are not on the latest version, see the Firmware Updates page.
2022
Updated August 8, 2022
Security Reminder
Both FEMA and the FCC have recently issued reminders about EAS security.
The current version of the ENDEC software is Rev95 (95-00) with P4 and CR_Rev6.
You can check your version by logging into your ENDEC and clicking
the Version button. You will see 95-00 on the board rev line, and
will see at least P4 and CR-Rev6, in any order, on the line below
"Base". Other tags on that line do not affect the general release
firmware update level and may not be the same from one ENEDEC to the
next.
If your ENDEC is reachable from the public internet, you need to
have a firewall. You also need to use passwords other than the
defaults - the ENDEC will warn you about this. Finally, use the
ENDEC's Log page to look for unexpected restarts, settings uploads,
and firmware uploads.
2021
Updated July 2, 2021
CR-Rev6: IPAWS signing certificate expires August 21,
2021
A signing certificate used by
FEMA to validate CAP alerts will expire on Aug 21, 2021 at 21:00:00 UTC. Sage has released a free firmware update that you
must install to permit your ENDEC to continue to receive EAS CAP
alerts from FEMA after that date. Please read the release notes, and download the update file.
This update supercedes the
CR-Rev5 update from 2020. You don't need CR-Rev5 to install
CR-Rev6. Do
not install CR-Rev5 after installing CR-Rev6. Never
reinstall Rev95 after you have installed it once. As a
general rule, never install an older version
of ENDEC software over new, and never reinstall the same
version. If you feel that you need to, please contact Sage
support before doing so.
You must already be running the Rev95 release to install this
update. Users without Rev95 stopped validating CAP alerts in
November 2019, and have been unable to connect to the IPAWS
server as of July 6, 2020.
While installing this update, you might notice
that you aren't running the latest patch set for Rev95. We made a few changes
to Rev95 in November and December 2019. None of these were problems that
affected alert handling. You can read the P4 release notes to see if you'd
like to install the patch. P4 won't conflict with CR-Rev6, you can install P4
before CR-Rev6, after, or not at all.
What is the current version of the ENDEC software?
The current version is
Rev95 with CR-Rev6. Use the "Version" button on the ENDEC's web page to see your
version information. You want to see text that includes this: Board rev 4/95.00 (or
Board rev 5/95.00)
CR-Rev6
You might also see P1 or P2 or
P3 or P4 on the line with CR-Rev6. The P numbers denote patches, with various
improvements.
These are optional, but don't affect the way the ENDEC deals with
alerts. If you don't have P4 you should install it when you get a
chance.
Please read the CR-Rev6 release notes for more information. If this is the first
you've heard of Rev95, read our October 2019 question and answer
document and the Rev95 release notes.
If you have purchased a Rev95
update but have not downloaded
it, go to the
download page.
ENDECs with older software
To be compliant with Part 11, you must be running Rev 95 with
CR-Rev5 or CR-Rev6, and after August 21, 2021, you must have
CR-Rev6. Some ENDECs have been on the shelf as spares, or
aquired from an inactive station, or for some other reason are
far behind in updates. Some ENDECs will have had updates
mistakenly applied in the wrong order. While our release
notes cover the common cases for older releases, some will
need to updated with a specific set of releases in a
particular order. If your ENDEC is older than 89-30, and
especially if it is older than version 89, please contact contact Sage
support for assistance before attempting to update.
Updated April 29, 2021
Rejecting Bad CAP messages
On April 26, 2021, the weekly RWT from FEMA sent
on the IPAWS feed contained an invalid digital signature. If your ENDEC
logged the alert, it shouldn't have. Please read CAP Reject Settings for how you can correct
this issue.
2020
Updated October 28, 2020
Certificate Expired
A digital certificate used to verify FEMA IPAWS alerts has now expired.
As announced in July, you must take action to allow your ENDEC
to continue to receive and validate alerts as required by FCC
Part 11. The CR-Rev5 update was superceded by CR-Rev6 in
July, 2021.
Updated July 23, 2020
IPAWS signing certificate expires October 28, 2020
A signing certificate used by
FEMA to validate CAP alerts will expire on October 28, 2020, at
14:05:29 UTC. Sage has released a free firmware update that you
must install to permit your ENDEC to continue to receive EAS CAP
alerts from FEMA after that date.
This release also updates the SSL root certificates that your ENDEC must have in
order to download alert audio files from state or county
alert originators.
You must already be running the Rev95 release. Users without
Rev95 stopped validating CAP alerts in November 2019, and have
been unable to connect to the IPAWS server as of July 6, 2020.
The CR-Rev5 update was superceded by CR-Rev6 in
July, 2021.
While installing this update, you might notice
that you aren't running the latest patch set for Rev95. We made a few changes
to Rev95 in November and December 2019. None of these were problems that
affected alert handling. You can read the P4 release notes to see if you'd
like to install the patch. P4 won't conflict with CR-Rev5, you can install
P4 before CR-Rev5, after, or not at all.
Updated July 6, 2020
TLS 1.0/1.1 has been turned off for IPAWS
FEMA has now disabled TLS 1.0/1.1 support for IPAWS. This
had no effect on ENDECs running the Rev95 update. ENDECs
running older versions have not have been validating CAP alerts
from IPAWS since November 2019, and are now seeing a blinking
"Automatic" led on the front panel. See our question and answer
document and the release
notes for details on the required Rev95 release.
Updated July 2, 2020
Reminder about TLS 1.0/1.1 Many broadcasters will
have recently seen a notice from FEMA about IPAWS access. This
will have no effect on Sage users running Rev95.
Details
Last year, FEMA announced that
they would stop supporting older versions of the security protocol
used to access the IPAWS CAP servers - called TLS 1.0/1.1.
Sage's Rev95 update, released in November 2019, supports the new
required version called TLS 1.2.
The REV95 release also included a required security
certificate that allows users to receive and validate CAP
messages. All Sage users should be running Rev95.
Having provided many months of lead time, FEMA announced on
June 25, 2020 that they will pull the plug on the old protocol on July 6. Users
running Rev95 will not notice any difference. Users running old Sage ENDEC
software will see a blinking red Automatic LED on the front panel of the ENDEC,
a CAP DOWN indication on the ENDEC's web page, and will see "Unable to establish
SSL connection" on the Tools page Wget log. See our question and answer
document and the release
notes for additional
details on the Rev95 release.
Updated March 20, 2020
Adding Additional Events Many broadcasters have recently
been asked to add additonal event codes to their air list. We've
added a task sheet to help you. This is the same
procedure that has always been used, but you probably haven't needed to use it
in a while.
2019
Updated December 17, 2019
Rev 95 Release
The Rev 95 update was released on November 4, 2019. An optional patch for a few
minor items was issued on December 17.
- You can download your purchased update from our download page.
We process orders at 4pm EST each day, they are then available for download by
5pm the next business day (we sometimes get them up sooner).
- If your serial number is B417611 through B429999,
your update is free, enter your serial number on the download page.
- You can order the update from any of our
distributors.
- If this is the first
you've heard of
Rev 95, read our question and answer
document and the release
notes.
- If (and only if) you downloaded your update prior to
December 18, 2019, read the patch P4 release notes.
Updated September 16, 2019
September Release (Rev95)
As announced in July, Sage will release an update to address
changing security requirements for IPAWS access as well as
several new ENDEC features. As we prepare to roll out this
release, we have provided a Q&A document to give you
information about the upcoming release.
Check the Q&A document to see if
your ENDEC qualifies for the "bought it after March 1, 2018"
free update. Do not contact your distributor regarding the
free update.
We will update this page when the
Rev95 update is released. We will also send an email to our
support email list. If you are not on that list, sign up on
the support page.
From July 17, 2019
Release 89-34 - July 17, 2019
Sage has released firmware version 89-34. This release has
been superceded by Rev 95.
This free update addresses a changed requirement in the FCC EAS rules, Part
11.33(a)(10), which affects how the valid time frame of an alert is
determined. This rule
change takes effect on August 12, 2019. The ENDEC currently employs a
slightly different method of determining the valid time frame. The update
will have no adverse effect on the reception and relay of valid alerts. All
users must install this update to keep your ENDEC compliant. The update
also adds the BLU alert to the list of valid alerts if you have not
previously installed version 89-32.
NOTE: This release does not affect the ENDEC's reception and relay of the
scheduled August 7, 2019 National Periodic Test. Whether your ENDEC is
running version 89-30, 89-32, or this new version 89-34, your ENDEC will
relay the NPT.
National Periodic Test
FEMA plans to run a National Periodic Test on August 7, 2019. You should take the
following two steps to make sure you are ready to relay this alert.
- You can verify that your ENDEC is configured to carry the alert by using the "Verify Req" button
at the bottom of the tools page in the ENDEC's web
interface. Click it and the ENDEC will show the filter names
that match the EAN and NPT codes, and an indication that
your settings are, or are not,
compliant. If you don't have a "Verify Req" button, or you don't see the
"Your ENDEC will meet the FCC requirements" messages for EAN and NPT, then
you are running a pre-2016 release. See the release notes for the 89-34
update to update your ENDEC.
- The 2019 NPT will be not be issued via a CAP server, you need to make sure your ENDEC is listening
to the proper monitoring assignments. Check your EAS logs to see if are receiving weekly tests from
those sources. If not, find out why.
Major release planned for September, 2019
Sage also plans a major version release in September. As is typical with
data security, old methods are discarded in favor of new, more secure
methods. FEMA will be
making a change to the method used to connect to its IPAWS server, disabling
an older method in favor of the new standard. Our September release will
support that change. After the FEMA switchover, older versions of the ENDEC
software will not be able to receive CAP messages from IPAWS. In addition,
the September release will focus on features our users have asked for,
including the ability to preferentially send the CAP version of EAS messages
for most alerts, role-based logins, enhanced automation interfaces (IP and
GPIO), day parts, activity logging, emailed summary logs, and more. This
release will be mandatory.
While Sage has made updates available at no charge since the original 2008 release
of the Model 3644 ENDEC, there will be a one-time charge of $349 for the
September release. The release will only be sold through our
distributors. This update will be provided free of charge for ENDECs purchased new after
March 1, 2018 (eighteen months prior to September 2019). We'll send out
an email when that release is available.
Older News
Items in the "older news" section are provided for
historical context.
89-32, CR-rev4, and SI-rev5
These older updates, for the BLU alert and security
certificates, have been superseded by the 89-34 release.
Blue Alerts - December 14, 2017
Blue Alert is moving through the approval process, but has not yet taken effect.
Sage will make
a free software update available to support Blue Alerts. You should make no
configuration changes at this time.
Important Items - July 27, 2017
The FCC has updated its EAS
Operating
Handbook. The FCC says "A copy of the Handbook must be located
at normal duty positions or EAS equipment locations when an operator
is required to be on duty and be immediately available to staff
responsible for authenticating messages and initiating
actions."Sage has updated its
guide to the handbook
that helps you put the FCC Handbook into context for a Sage Digital
ENDEC (model 3644).
Important Items - July 17, 2017
FEMA has
announced its intent to run a National Periodic Test on Wednesday,
September 27, 2017 in a letter filed
on the FCC's ECFS system.
You can verify that your ENDEC is configured
to carry the alert by using the "Verify Req" button at the bottom of the ENDEC's
tools page. Click it and the ENDEC will show the filter names that match the EAN
and NPT codes, and an indication that your settings are, or are not, compliant.
If you don't have a verify button, or you don't see the "Your ENDEC will meet
the FCC requirements" messages for EAN and NPT, then you need to read the
release notes for the 89-30 software release:
Sage's Jerry Lebow shares
stories from his history in broadcasting in a podcast that
is part of WCBS 880's 50th news radio aniversary. Jerry provides
history from an engineering point of view.
Updates for Wednesday, August 24, 2016:
FCC 2016 EAS Handbook
The FCC has
released a revised
EAS Operating Handbook. The FCC says "The
Handbook's new format was designed by industry and alerting
stakeholder members of the Commission's Communications
Security, Reliability,
and Interoperability Council (CSRIC)". Sage was part of the committee that
worked on the recommendations for the new handbook. One of the
recommendations of that committee was that each EAS device manufacturer
provide additional information that will assist you in utilizing the FCC
Handbook.
Sage has provided that information in a document intended to assist its
users with the fill in the blanks portion of the FCC Handbook. Even
though you have already provided a good set of instructions to your
operators, we urge you to read the "Recovery Procedures" section of our
document.
Download our handbook
assistance document. (updated for 2017)
You must customize the FCC Handbook and place a copy " ... at normal
duty positions or EAS equipment locations when an operator is required
to be on duty and be immediately available to staff responsible for
administering EAS tests." This must be done before the National
Periodic Test scheduled for September 28, 2016.
Updates for Monday, July 25, 2016:
Regarding the FCC's 6th Report and Order on EAS,
with a July 30, 2016 implementation deadline.
Version 89-30 is the current version, and is required to keep your ENDEC
in compliance with the Part 11 rules. See the firmware
page for details.
The release includes:
- Support for the national location (000000) code and
priority treatment for NPT
- An "auto filter" feature that will properly handle EAN and
NPT events, even if you don't have a filter installed. This
feature is on by default and highly recommended, the effect is
that you will not need to update your settings file.
- A verify button on the ENDEC's tools page that will let you know
which filter will match a national NPT, and if your ENDEC will be
compliant.
- The new NWS event codes.
- New intermediate certificates for IPAWS alert signatures.
If you have sent a message to support@sagealertingsystems.com with
"add" as the subject, you will receive an email when future updates
are made available.
We will not update the
firmware for the model 1822. Support for that non-CAP product ended
in 2011.
Updates for October 31, 2014:
Strict Time
The replay of an old alert that was sent out on
a syndicated radio program in 2014 raised several questions. We address
the issue of strict time and expired
alerts in the FAQ. In case
there is any doubt, the official word from us here at Sage is that you
should have Strict Time turned ON. See the FAQ for more details.
General Information
Missing FEMA's RWT?
FEMA sends an RWT every Monday at 11:00am for each U.S. time zone.
If you did not receive the RWT, and your Sage ENDEC shows that you were
connected to IPAWS, then make sure that:
- You are running at least version 89-30.
- You have included "Civil Authorities" or "All originators" in
the originators list for your RWT filter.
- If you have changed the language tag to only es-US, you
need to change it to es-US,*en-US, see the detailed
instructions.
Installing an ENDEC for the first time?
See the Task Sheets on the FAQ page for
additional installation help.
Once I install the release, how can I tell if it is working? I
don't see any CAP messages in the log.
FEMA is sending one alert per time zone on Monday. There are other
several ways to tell if the ENDEC and the IPAWS server are
communicating.
- The top line on the ENDEC's home page will show a CAP
status, "OK" if all CAP servers are running, or "Offline" if any
are not.
- A server by server summary is provided on the "tools" page.
- A detailed set of statistics for each server is provided on
the tools page.
- If a server is offline (meaning the ENDEC can't poll it),
the AUTO led will flash on the front panel, and a message will
be placed in the front panel buffer.
- The ENDEC will send an EMAIL message to the "errors"
address list when a sever changes state from up to down, or down
to up, with a few minutes of debounce so you aren't flooded by
an intermittent connection.
If you are connected to IPAWS, and if FEMA sends an RWT to your time
zone, you will see it on the ENDEC's log page if you have a
filter that matches RWT and an originator of Civil Authorities.
FEMA Conformity Assessment Program
The Sage Digital ENDEC 3644 passed the FEMA CAP assessment test in 2011.
FEMA CAP 1.2
Conformity Assessment Declaration. FEMA CAP 1.2 Conformity
Assessment Test Report.
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